In General:

The dog owner is responsible and will ensure that their dog is up-to-date with their vaccinations, flea and tick treatments and de-wormer treatments.

The dog owner accepts full liability for any loss or damage caused by your dog(s) whilst being walked. The dog owner is financially responsible for any loss or damage to property whilst your dog(s) is on a walk. I (the dog walker) will not be held accountable for vet fees or third party claims whilst your dog is in my care.

The dog owner is to make full disclosure of any quality or characteristic problems which might make your dog not suitable for walking, including behavioural or health problems, antisocial behaviour; including aggression, incontinence or lack of house training and excessive loud barking or whining. Failure on the part of the owner to disclose any matter which might render owner’s dog unsuitable for walking will be deemed a material omission amounting to a fundamental breach of our agreement.

I’ll make every effort to contact the owner in the event of an emergency. I recommend you provide me with a contact number of a trusted third party should we be unable to make contact. However, I reserve the right to make decisions regarding your dog’s health provided, it is at all times, acting in the best interests of the dog and on the advice of a veterinary surgeon. The dog owner is responsible for payment of any veterinary fees incurred by me (the dog walker).

Cancellations:

You may cancel your booked slot and provided you give a minimum of 24-hours notice, you will not be charged. However, if cancellation is made within 24-hours of the walk commencing, the full rate will be charged.

Required Flexibility:

Your booked time is estimated only and whilst I make every effort to arrive at the time given, depending on road conditions and unforeseen circumstances, please allow approximately 30 minutes after your booked time slot for The Dog Walker to attend. In adverse weather conditions, please understand that I am still open and may be slightly delayed. If however, I am more than two hours overdue then I will refund 50% of the walk.

Insurance

I am fully insured to walk up to six dogs at a time.